If you are still having issues accessing Office365 or any IT system that requires Office365 account details, please contact the Service Desk. If you cannot login please go to the Self-Service Password Reset (SSPR) portal. Student Records System, ISS Service Desk Ticketing system). In other cases, you will asked to authenticate twice (e.g. In most cases, once you provide your Office365 credentials, you will be automatically logged into the system. Staff and registered students will be prompted for their Office 365 login for a number of University IT systems. and Campus Account password (Note: login details haven't been updated to the universityofgalway.ie standard yet). You will also be promoted for your Multi-Factor Authentication (MFA) SMS/Authenticator App code. Staff members log in using their staff ID followed by (e.g. You will also be promoted for your Multi-Factor Authentication (MFA) SMS/Authenticator App code. Students log in using their NUI Galway email address (e.g and Campus Account password. To access Microsoft 365 applications go to Microsoft 365 is a bundle that includes Office 365 and windows licensing, it is available to all University of Galway staff and registered students.
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